Terms & Conditions

Last updated: June 2026

1. Definitions

"Company" refers to ProClean Access. "Client" refers to the individual or organisation commissioning work. "Works" means the cleaning or access services to be provided.

2. Quotations

All quotations are valid for 30 days from the date of issue and are based on the information provided and a site survey where applicable. Additional charges may apply where site conditions differ materially from those described.

3. Scheduling & Cancellation

Work dates are confirmed in writing or by telephone. Cancellations with less than 48 hours notice may incur a charge to cover mobilisation costs. The Company reserves the right to reschedule work in the event of unsafe weather conditions or platform unavailability.

4. Access & Site Responsibilities

The Client is responsible for ensuring safe and clear access to the site on the agreed date. Delays caused by restricted access may be charged at the Company's standard day rate.

5. Liability

The Company carries full public liability insurance. Liability is limited to the value of the Works contracted. We are not liable for pre-existing structural defects, hidden faults or damage caused by third parties.

6. Payment

Payment terms are as stated on the invoice. Domestic clients are typically invoiced on completion. Late payment may incur interest in accordance with the Late Payment of Commercial Debts Act 1998.

7. Governing Law

These terms are governed by the laws of England and Wales.