Privacy Policy

Last updated: June 2026

1. Who We Are

ProClean Access provides exterior cleaning and specialist access services based in Guiseley, West Yorkshire. You can reach Kris directly via the enquiry form, WhatsApp, phone on 07931 658090 or email at sales@proclean-access.co.uk.

2. What Information We Collect

When you submit a quote request or contact form, we collect your name, phone number, email address and any details you provide about the work required. We do not collect payment card details through this website.

3. How We Use Your Information

We use the information you provide solely to respond to your enquiry, prepare a quotation and (with your agreement) schedule work. We do not sell, rent or share your personal data with third parties, except where required by law.

4. Data Retention

Enquiry records are retained for 12 months then deleted securely. Customer records relating to completed work are retained for 6 years for accounting and legal compliance purposes.

5. Your Rights

Under UK GDPR, you have the right to access, correct or request deletion of the personal data we hold about you. To exercise any of these rights, email us at sales@proclean-access.co.uk.

6. Cookies

This website does not use tracking cookies or third-party analytics. Theme preference (light/dark mode) is held temporarily in session memory only.

7. Changes to This Policy

We may update this policy from time to time. The current version will always be available at this address.